No matter your company size, it’s always useful to have a HelpDesk. We build and maintain the proper documentation so that your team can focus on staying productive. If you have a problem or could use some help configuring your software, just send us a chat message, email, or give us a ring. Odds are we can get your problem solved in a jiffy- and save hours of your time in the process.
Why go with TAP Tech for you HelpDesk needs?
- We’re comprised of a small and responsive team who will get to know your staff on a first name basis
- Our team collaborates on all issues, meaning we don’t escalate you to another department
- Local support team means you’ll get clear communication with no language or accent barrier
- There are many ways to get in touch with us- chat from the tray icon, email support, online web portal, or phone
- We can turn a remote session into an onsite service call. So that guy you were just troubleshooting the issue with – he’ll show up onsite when you need him!
Every time you access our HelpDesk, you’re building a knowledge-base of support items for your company. This helps our team better understand your network, devices, and needs. Give us a try- you’ll be glad you did!