203.744.9760 info@taptechit.com

 HELPDESK TEAM

No matter your company size, it’s always useful to have a HelpDesk.  We build and maintain the proper documentation so that your team can focus on staying productive.  If you have a problem or could use some help configuring your software, just send us a chat message, email, or give us a ring.  Odds are we can get your problem solved in a jiffy- and save hours of your time in the process.

Why go with TAP Tech for you HelpDesk needs?

  • We’re comprised of a small and responsive team who will get to know your staff on a first name basis
  • Our team collaborates on all issues, meaning we don’t escalate you to another department
  • Local support team means you’ll get clear communication with no language or accent barrier
  • There are many ways to get in touch with us- chat from the tray icon, email support, online web portal, or phone
  • We can turn a remote session into an onsite service call.  So that guy you were just troubleshooting the issue with – he’ll show up onsite when you need him!

Every time you access our HelpDesk, you’re building a knowledge-base of support items for your company.  This helps our team better understand your network, devices, and needs.  Give us a try- you’ll be glad you did!

Call Us

203.744.9760

Email Us

info@taptechit.com

Get in Touch